Privacy Policy

Domior is operated by:

Domior Technologies S.L.

Barcelona, Spain

For privacy-related questions or requests, please contact:

privacy@domior.ai

Domior Technologies S.L. acts as the data controller for personal data processed through the platform.

This Privacy Policy applies to:

• The Domior website
• Domior applications and services
• Communications submitted through Domior
• User interactions with the platform

By using Domior, you acknowledge that your personal data may be processed as described in this policy.

We may collect the following categories of information:

• Contact Information
• Information such as name, email address, and phone number.
• User Information
• Information voluntarily provided by users when interacting with the platform.
• Usage Information
• Information relating to the use of the platform and its features.
• Communication Information
• Information submitted through forms, support requests, or communications facilitated through Domior.
• Technical Information
• Information such as IP address, browser information, device information, and session data.
• Analytics Information
• Aggregated information used to understand platform usage and improve services.

We may use personal data to:

• Provide and operate the platform
• Authenticate users
• Respond to requests and communications
• Improve services and user experience
• Maintain platform security
• Prevent fraud, abuse, or unauthorized access
• Comply with legal obligations

We do not sell personal data.

We do not use personal data for third-party advertising purposes.

Depending on the circumstances, personal data may be processed based on one or more of the following legal grounds:

• Contractual Necessity
• Where processing is necessary to provide the services requested by the user.
• Legitimate Interests
• Where processing is necessary to operate, improve, secure, and protect the platform and its users.
• Consent
• Where consent is required by applicable law, including certain analytics and cookie-related activities.
• Legal Obligations
• Where processing is necessary to comply with applicable legal or regulatory requirements.

We may share personal data only in the following circumstances:

• With Service Providers
• We may work with trusted third-party providers that support the operation, security, communication, analytics, maintenance, and hosting of the platform.
• These providers process data only on our behalf and under appropriate contractual safeguards.
• With Authorized Third Parties
• Where a user explicitly requests, authorizes, or initiates an interaction facilitated through Domior.
• For Legal Reasons
• Where disclosure is required by law or reasonably necessary to protect legal rights, security, users, or the platform.

We do not sell personal information to third parties.

Domior may use publicly available information and open-data sources to enrich geographic and location-related information presented within the platform.

Such information may be obtained from official public institutions, public-sector data providers, and open-data initiatives.

Domior uses this information solely to support its services and does not redistribute external datasets in raw form.

Certain geographic information and map-related content used within Domior may be based on data provided by OpenStreetMap and other publicly available sources.

© OpenStreetMap contributors.

Some service providers used by Domior may process information outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws.

Personal data is retained only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Protect legitimate business interests

When personal data is no longer required, it is deleted, anonymized, or securely disposed of where appropriate.

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

Requests may be submitted to:

privacy@domior.ai

We may request additional information to verify identity before responding to certain requests.

Domior implements reasonable technical and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage can guarantee absolute security.

We may update this Privacy Policy from time to time.

Any updates will be reflected by updating the "Last updated" date shown at the top of this page.

Domior Technologies S.L.

Barcelona, Spain

privacy@domior.ai